Reservation Changes & Modifications

Course Overview

Master the complex world of flight reservation modifications with our advanced training course. Learn how to efficiently handle date changes, route modifications, passenger name corrections, and fare adjustments while maintaining customer satisfaction and airline policy compliance.

What You'll Learn

• Advanced PNR modification techniques
• Date and flight change procedures
• Fare difference calculations and collection
• Name corrections and passenger updates
• Rebooking strategies for schedule changes
• Handling voluntary and involuntary changes

Course Details