Flight Booking Fundamentals

Course Overview

Our Flight Booking Fundamentals course is designed for aspiring airline reservation agents and travel professionals who want to master the essential skills of ticket booking. This comprehensive program covers everything from understanding airline codes and fare classes to creating basic reservations and issuing tickets.

What You'll Learn

• Understanding airline and airport codes (IATA/ICAO)
• Fare class systems and ticket types
• Creating passenger name records (PNR)
• Seat selection and special service requests
• Basic ticketing procedures
• Customer service best practices

Course Details